Returns

Need to return or exchange an item? It’s easy!

If you would like to return an item, for any reason, simply contact our customer service department within 90 days of your original order. Please be prepared to provide us with your original order number, which is printed on both your packing slip and invoice. Once processed, you will be issued a return authorization (RA) number. A 10% restocking charge may be applied to products which are not in resellable condition. Please note that books and DVDs are non-returnable. If your shipment is damaged or missing items, please retain all paperwork and shipping materials and contact our customer service department within 10 business days:

Contact Our Customer Service Department:
Tel:  (888) 260-4257 or (904) 688-0668

Fax: (904) 371-5468

Office Hours: 8:00am to 5:00 p.m. EST (GMT -5)

When returning goods, please write your return authorization number on the outside of the box and

Ship to:
MMC America Inc.

ATTN: Receiving
4344  Philips Highway
Jacksonville  Fl 32207